Case study exploring how Fallcha has been a game-changer for both new hires and the management team at WorkCompass
Discover how Fallcha revolutionised the employee onboarding experience and ensured compliance at WorkCompass, a global leader in performance management and coaching. Serving over 1000+ organisations, WorkCompass’s own internal onboarding process needed to be exemplary. Fallcha provided the perfect solution, streamlining and enriching the onboarding journey for employees, whilst ensuring all compliance boxes were ticked. Now, new hires at WorkCompass are immersed in an effective, organised, and frictionless onboarding process, setting the tone for success from day one.
“This has greatly improved the quality of our onboarding and the speed at which new sales hires hit quota which is money in our pocket.” - Denis, CEO, WorkCompass
Fallcha is an innovative tool that integrates planning, tracking, and compliance to revolutionise the onboarding process. In this case study, we delve into the experiences of three key individuals: Deirdre, who has the unique perspective of being onboarded into the company for a second time - this time with Fallcha; Shane, a Hiring Manager; and Denis, the CEO. They share how Fallcha has been instrumental in enhancing the onboarding process within their organisation, with a special emphasis on Deirdre’s comparative insights into her experience without and then with Fallcha.
Deirdre, the New Hire, expressed that prior to Fallcha, distinguishing essential onboarding sessions on her Google calendar was often challenging. This led to the apprehension of missing important information.
Shane, the Hiring Manager, shared that the onboarding process before Fallcha was less efficient and lacked centralisation.
Deirdre noted that Fallcha streamlined her onboarding experience. “I think having Fallcha this time around allowed me to quickly determine what was important, and it certainly streamlined the process.”
She also appreciated Fallcha’s features, particularly the ability to rate each session and maintain a checklist of onboarding sessions. "I liked the ability to give ratings to each session & the ability to have a place outside of my calendar that kept a list of onboarding sessions left to do."
Shane mentioned that Fallcha has made the onboarding process more efficient by centralising all elements. “Fallcha has streamlined the onboarding process, making it more efficient and housing everything in one place.” He found the scheduling feature and real-time progress tracking to be game-changers.
“I think having Fallcha this time around allowed me to quickly determine what was important, and it certainly streamlined the process.”
Denis, the CEO, explained how Fallcha transformed the way they track and manage the progress of new hires. “It makes it much easier and because of that we are actually doing it, whereas before we didn't. This has greatly improved the quality of our onboarding and speed at which new sales hires hit quota which is money in our pocket.”
He further illustrated Fallcha’s impact by sharing an example related to onboarding Sales Account Executives. “Onboarding new Sales Account Execs involves 5 different staff, each of whom are experts in a particular area. Understanding who is available has always been a big challenge. Fallcha has simplified that for us.”
“It makes it much easier and because of that we are actually doing it, whereas before we didn't."
Fallcha has proven to be an instrumental tool in transforming the onboarding process and executing plans efficiently for WorkCompass. From the New Hire’s ease and clarity to the CEO’s ability to effectively manage progress, Fallcha delivers. Consider how Fallcha can similarly streamline and enhance your onboarding and compliance processes.
